Privacy Policy
1. Data protection at a glance
General information
The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the "Note on the responsible party" section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, by you providing it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically or after your consent by our IT systems when you visit the website. This is primarily technical data, e.g., internet browser, operating system, or time of page view. This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure a flawless provision of the website. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to receive information free of charge about the origin, recipient, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have a right to complain to the competent supervisory authority.
You can contact us at any time regarding this and other questions on the subject of data protection.
2. Hosting and Content Delivery Networks CDN
Hosting via Shopify
This website is operated via the Shopify platform. The provider is Shopify International Limited, Victoria Buildings, 2nd Floor, 1 to 2 Haddington Road, Dublin 4, D04 XN32, Ireland.
Shopify provides us with the online shop platform through which we offer our goods and services. Personal data collected on this website may be processed and stored on Shopify's servers. This may include, in particular, IP addresses, contact inquiries, order data, payment information, communication data, contract data, contact data, names, website access, and other data generated via this website.
The use of Shopify takes place for the purpose of fulfilling contracts with our potential and existing customers in accordance with Art. 6 (1) lit. b GDPR, as well as in the interest of a secure, fast and efficient provision of our online offering by a professional provider in accordance with Art. 6 (1) lit. f GDPR.
If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR. Consent can be revoked at any time.
Shopify processes your data only to the extent necessary to fulfill its service obligations and follows our instructions regarding this data.
Further information on data processing by Shopify can be found in Shopify's privacy policy.
Conclusion of a data processing agreement
To ensure data protection-compliant processing, we have concluded a data processing agreement with Shopify.
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We point out that data transmission over the Internet, e.g., when communicating by e-mail, can have security gaps. Complete protection of data against access by third parties is not possible.
Note on the responsible party
The responsible party for data processing on this website is:
NPLAY Games GmbH
Paderborner Straße 13
33415 Verl
Germany
Email: contact@nplay.games
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names or e-mail addresses).
Storage duration
Unless a more specific storage period has been stated within this privacy policy, your personal data will remain with us until the purpose for which it was processed ceases to apply. If you assert a legitimate request for erasure or revoke consent to data processing, your data will be erased, unless we have other legally permissible reasons for storing your personal data, e.g., tax or commercial law retention periods. In the latter case, erasure will take place after these reasons cease to apply.
Note on data transfer to the USA and other third countries
Our website includes tools from companies based in the USA or other third countries not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It cannot therefore be ruled out that US authorities, e.g., intelligence services, process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 (1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to lodge a complaint exists irrespective of other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after the conclusion of a paid contract, there is an obligation to transmit your payment data to us, e.g., account number for direct debit authorization, this data is required for payment processing.
Payment transactions using common payment methods, e.g., Visa, MasterCard and direct debit, are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, erasure, and rectification
You have the right at any time, within the framework of the applicable legal provisions, to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between your and our interests. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may, apart from its storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
Objection to advertising e-mails
We hereby object to the use of contact data published within the scope of the impressum obligation for sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
4. Data collection on this website
Cookies
Our internet pages use so-called cookies. Cookies are small text files and do not cause any damage to your end device. They are stored either temporarily for the duration of a session, so-called session cookies, or permanently, so-called permanent cookies, on your end device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or an automatic deletion is carried out by your web browser.
In some cases, cookies from third-party companies may also be stored on your end device when you enter our site, so-called third-party cookies. These enable us or you to use certain services of the third-party company, e.g., cookies for processing payment services.
Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them, e.g., the shopping cart function or the display of videos. Other cookies are used to evaluate user behavior or to display advertising.
Cookies that are required for carrying out the electronic communication process, necessary cookies, or for providing certain functions desired by you, functional cookies, e.g., for the shopping cart function, or for optimizing the website, e.g., cookies for measuring the web audience, are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of his services. If consent for the storage of cookies has been requested, the storage of the relevant cookies takes place exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR). Consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Insofar as cookies from third-party companies or for analysis purposes are used, we will inform you separately about this within the framework of this privacy policy and, if necessary, request consent.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
Browser type and browser version
operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
IP address
This data is not merged with other data sources.
The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website. For this purpose, server log files must be collected.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if this has been requested.
The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases to apply, e.g., after your inquiry has been processed. Mandatory legal provisions, in particular retention periods, remain unaffected.
Inquiry by e-mail, telephone, or fax
If you contact us by e-mail, telephone or fax, your inquiry, including all personal data resulting therefrom, e.g. name and inquiry, will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.
The processing of this data is based on Art. 6 (1) lit. b GDPR, provided that your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us, Art. 6 (1) lit. f GDPR, or on your consent, Art. 6 (1) lit. a GDPR, if this was requested.
The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply, e.g., after your request has been processed. Mandatory legal provisions, in particular statutory retention periods, remain unaffected.
Registration on this website
You can register on this website to use additional functions on the site. We will only use the data entered for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as in the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you in this way.
The data entered during registration is processed for the purpose of carrying out the user relationship established by the registration and, if applicable, for initiating further contracts, Art. 6 (1) lit. b GDPR.
The data collected during registration will be stored by us as long as you are registered on this website, and will then be deleted. Statutory retention periods remain unaffected.
5. Analysis Tools and Advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies, or perform independent analyses. It merely serves to manage and deploy the tools integrated through it. However, Google Tag Manager does collect your IP address, which can also be transmitted to Google's parent company in the United States.
The use of Google Tag Manager is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on his website. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR. Consent can be revoked at any time.
Facebook Pixel
This website uses Facebook's visitor action pixel for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries.
This allows the behavior of site visitors to be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous to us as the operator of this website. We cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with Facebook's Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages and outside of Facebook. We, as the site operator, cannot influence this use of data.
The use of Facebook Pixel is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If appropriate consent has been requested, e.g., consent to store cookies, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing, Art. 26 GDPR. The joint responsibility is limited exclusively to the collection of the data and its transmission to Facebook. The processing carried out by Facebook after the transmission is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the data protection-compliant implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. Data subject rights, e.g., requests for information, regarding the data processed by Facebook can be asserted directly with Facebook. If you assert data subject rights with us, we are obliged to forward them to Facebook.
Further information on protecting your privacy can be found in Facebook's data protection notices: https://de-de.facebook.com/about/privacy/.
You can also deactivate the "Custom Audiences" remarketing function in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.
6. Newsletter
Newsletter Data
If you wish to subscribe to the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered into the newsletter registration form is processed exclusively on the basis of your consent, Art. 6 (1) lit. a GDPR. You can revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.
The data you have provided to us for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after unsubscribing or after the purpose of storage ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR.
After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). Storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.
7. Plugins and Tools
Font Awesome local hosting
This site uses Font Awesome for the consistent display of fonts. Font Awesome is installed locally. No connection to Fonticons, Inc. servers is established.
Further information about Font Awesome can be found in the privacy policy for Font Awesome at: https://fontawesome.com/privacy.
Zapier
We have integrated Zapier on this website. The provider is Zapier Inc., Market St. #62411, San Francisco, CA 94104-5401, USA, hereinafter "Zapier".
Zapier allows us to link and synchronize various functionalities, databases, and tools with our website. In this way, it is possible, for example, to automatically play out content that we publish on our website on our social media channels or to export content from marketing and analysis tools. Depending on the functionality, Zapier can also collect various personal data here.
The use of Zapier is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the most effective possible integration of the tools used. If appropriate consent has been requested, processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR. Consent can be revoked at any time.
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://zapier.com/tos.
8. E-commerce and Payment Providers
Processing of Data, Customer and Contract Data
We collect, process, and use personal data only insofar as it is necessary for the establishment, content design, or modification of the legal relationship, so-called inventory data. This is done on the basis of Art. 6 (1) lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process, and use personal data about the use of this website, so-called usage data, only insofar as this is necessary to enable the user to use the service or to bill for it.
The collected customer data will be deleted after the order is completed or the business relationship is terminated. Statutory retention periods remain unaffected.
Data transfer upon conclusion of contract for online shops, merchants, and merchandise shipping
We only transfer personal data to third parties if this is necessary within the scope of contract processing, for example, to companies entrusted with the delivery of goods or to the credit institution commissioned with payment processing. Further transmission of data does not take place, or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.
The basis for data processing is Art. 6 (1) lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Payment services
We integrate payment services from third-party companies on our website. If you make a purchase from us, your payment data, e.g., name, payment amount, bank details, credit card number, will be processed by the payment service provider for the purpose of payment processing. The respective contract and data protection provisions of the respective providers apply to these transactions. The use of the payment service providers is based on Art. 6 (1) lit. b GDPR (contract processing) and in the interest of a smooth, comfortable, and secure payment process (Art. 6 (1) lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 (1) lit. a GDPR is the legal basis for data processing. Consents can be revoked at any time for the future.
We use the following payment services or payment service providers on this website:
PayPal
The provider of this payment service is PayPal Europe S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, hereinafter "PayPal".
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.
Further details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, hereinafter "Stripe".
Data transfer to the USA is based on the EU Commission's standard contractual clauses. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.
Further details can be found in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.